August 09, 2021

8 benefits of automated task management flows in your leasing business

Task management through automated flows is justified in almost every company. However, especially in industries such as leasing and financing, where regulation is strict, this is a huge relief for employees. A task flow can help create the overview that ensures a minimum number and allows the user to "do the right thing."

Written by Jan Johannes Kyhnæb
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The purpose of an automated flow for task management is to get you and your employees faster, more effectively, and more flawless from A to B. Your tasks are set up and organized in a flow, so you always know who is responsible and how to solve the individual task. This way, you get a transparent overview of your company.

In this blog post, we dive further into the concrete benefits automated flows can bring if you run a leasing business.



1. Human errors are minimized

First and foremost, a flow of tasks helps to minimize human errors. With the flow, you and your employees have a complete overview of every step in managing each leasing agreement. It is clarified who is responsible for solving the task and what is required. If errors should occur, they will be easy to identify in the flow, so you can quickly correct them. An overview like this is incredibly important in the leasing industry, where there are many complicated rules and errors can cost you dearly. For example, if there is a leasing agreement where you did not manage to deregister a car with SKAT before the tax date exceeded.

2. Increased productivity

Once your task management is automated, you will find that many manual tasks disappear. For example, sending emails and updating information in various tools. In addition, you minimize the likelihood of a task falling between two chairs. It is always clear who is in charge of which tasks and whether they have been performed or not.



3. Redundant tasks reduced

In many companies, several unnecessary tasks are performed daily. With a task flow, you get an overview of which tasks are of this kind and, therefore, should be eliminated. Once you have eliminated the redundant tasks in the process, you release time to focus on more critical tasks such as providing the best service to your customers, hiring the best employees, and improving your business.



4. Communication is improved 

Poor communication is a common problem in the workplace and can have significant consequences. According to an article from the Harvard Business Review, communication in the workplace is crucial because it affects all aspects of the business.

Conflicts can easily arise due to miscommunication, where you and your employees risk disagreeing, even if you have the same goal. With a task flow, processes and responsibilities are made visible, which will undoubtedly positively impact the abovementioned issues.


5. "Micro-management" is avoided

Not many employees enjoy feeling monitored, and not many managers enjoy monitoring their employees. Studies show that micromanagement is one of the most common reasons for leaving a job. With a task flow, the tasks are formulated and allocated among your various employees. No one is in doubt about who does what, when. It will undoubtedly positively impact general job satisfaction and probably positively impact the manager and employee's relationship.



6. Onboarding of new employees becomes easier

A task flow also means that the onboarding of new employees becomes faster and easier. With an overview of the task flow, your new employees know which tasks belong to them and how to perform them. This means they are much faster, ready to jump on the train (your business), and contribute to development and growth.


7. Working from home becomes easier

Many believe that work will be a hybrid between outside and home in the future. A survey shows that every third of Danes wants to work more at home than before the pandemic. Therefore, you must create the best conditions for your employees to work from home. A task flow contributes to an effective team collaboration regardless of where the individual co-worker is working from. 



8. Customer service is improving

As previously mentioned, you release time for other essential tasks with a task flow - for example, customer service. Without customers, you have no business, and therefore it is, of course, important that your customer service is tip top. Unfortunately, customer inquiries and complaints can easily drown in the confusing, manual tasks that arise when you do not have a complete overview of the processes in your business.

This can result in dissatisfied customers who, as a result, choose to lease elsewhere. It will be easier for you and colleagues to quickly return on customer inquiries/complaints with a task flow.


How can we help you?

With Fiftytwo's leasing system, 52LEASING, your tasks are set up and organized in a flexible flow. It will not be possible for you and your employees to proceed to the next task before leaving a checkmark on the previous one. This way, you can ensure that you and your employees always complete all the necessary tasks within each individual leasing agreement.

Some of the tasks are solved automatically, as it can be ensuring that certain information is entered on a screen. If the information is registered, the task disappears automatically.

If you have any questions or are interested in hearing more about 52LEASING, you are very welcome to contact me.


Author Jan Johannes Kyhnæb

Jan Kyhnæb has +35 years of experience and is an expert within Microsoft D365 BC, on which our industry solutions, 52LEASING and 52SUBSCRIPTION are based on. He helps a number of leasing and subscription companies to optimize their business processes on a daily basis. Contact Jan if you have any questions | Jan Johannes Kyhnæb, Business Development Manager, D365 | +45 24 42 92 76 |

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