Over the last couple of years, it has almost been impossible to avoid “omnichannel”. Implementing an omnichannel way of thinking is an emerging tendency within retail, but was, does it exactly entail? It is challenging to seek a clear definition of “omnichannel” because it is still relatively new.
However, with this guide, we will try to explain what omnichannel means more explicitly and show you how an omnichannel way of thinking can be valuable for your business.
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