From complex checkout to simple operations with the POS UI Designer
Retailers with multiple concepts and checkout types often face growing complexity. New service points, more workflows, and varying user needs put pressure on operations, support, and development. Even small changes quickly become time-consuming, and maintaining consistency across checkout points can be difficult.
In this webinar, Fiftytwo and Fleggaard share their experiences on how a shared POS platform combined with flexible UI design can reduce complexity. The starting point is Fleggaard’s daily operations, where traditional checkouts, click-and-collect, self-service checkouts, and information desks must function reliably side by side.
We explore the choices, structures, and principles that have made it possible to reduce complexity while maintaining flexibility.
How one POS platform can support different checkout needs
Fleggaard operates multiple service points that place demands on design, workflows, and maintenance. The webinar shows how a shared POS core can be used across all setups, while each checkout point still supports its own specific tasks and workflows.
Instead of separate solutions for each checkout type, Fleggaard works with shared data, logic, and processes, combined with differentiated user interfaces.
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Design decisions and trade-offs when creating workflows for different service points
Mød vores speakers
Per Sørensen
Responsible for customer support, store support, and system development at Fleggaard. He primarily works with POS, Microsoft D365FO, the BI solution Targit, and integrations to webshop and campaign management. With 13 years at Fleggaard and 17 years in Danish retail, his focus is on robust systems that support the business and create alignment between processes and practice.
Nikolaj Søby Wassmann
Responsible for UI development across all Fiftytwo products. He focuses on ensuring a consistent and modern user experience that connects solutions across platforms, with strong emphasis on stability, quality, and usability in real customer environments.
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The webinar was held in Danish but the on-demand recording is available with both English and Danish subtitles.