Who is it relevant to and what can you expect?

This webinar is designed for individuals within retail organizations who are actively engaged in multi- and omnichannel operations as a fundamental aspect of their business. If you're seeking inspiration and ‘how-to’ examples real life leanings on how to seamlessly integrate brick-and-mortar stores, online webshops, mobile scan-and-go sales, and various other channels into a cohesive and unified customer experience, then this session will be of interest to you.

Acquire valuable insights into challenges and learnings on how to effectively manage customer expectations, aligning separate sales channels, and other business challenges in a world where meeting customer expectations is the cornerstone of achieving success.