Today, customers can interact with stores across different channels - in physical stores, webshops, apps, catalogs, or social media. With a presence on different channels, it is possible to improve the customer experience, as well as reach a broader range of potential customers. That is why many retailers, for example, have not only a checkout solution but also a webshop.
To create the perfect customer experience, your sales channels must work together. Your customers must be offered an authentic omnichannel experience, where they are presented to the same prices, discounts and inventory, no matter which channel they shop on.
Over the years, we have provided customers with omnichannel solutions that have enabled them to connect all their channels.
Connected retail gives you the opportunity to always offer your customers personalized prices, discounts and offers, based on their buying habits. With our solution you can access all your data from the central data model and get a complete overview of the buying habits of your customers. An easier buying process that will allow your customers to buy on web and return in store.