With our Hybrid Cloud product release we're preparing our POS solution to be 100 % cloud based. First, we now introduce a hybrid cloud solution where we have moved a few modules to the cloud while others still run on-premises to already now get the benefits from a cloud solution. At the same time we have focused on improving the user experience from A to Z. We have dramatically changed existing modules when it comes to both look/feel and functionality but we have also added completely new self-service solutions that we are looking forward to introducing.
Our hybrid cloud solution contains two of our modules in a cloud-setup – Back Office and Omnichannel – with the possibility of combining it with a local POS installation.
There are several advantages by moving your business to the cloud. Among other things, it’s simple and quick to install, it’s highly scalable, and the security is increased with continuous backup. Furthermore, you can access realtime data anywhere, anytime, and the flexibility is huge, as it can be installed on different devices. And most likely also on the hardware you’ve already got.
Back Office is the flip side of ViKING Commerce where you can keep an eye on and adjust business data. You’ll have an overview of realtime sales numbers in the dashboard and for example on the fly, set up discounts and campaigns and manage invoices. Furthermore, our Back Office has been “facelifted” so it now presents a simple and clear overview of data maintenance. Read more about the new version of Back office here.
The new version features a redesign which includes cloud-ready SQL-database. Moreover, the system is built on 24/7-architecture that ensures uptime and scaling.
The Omnichannel module also features a new version of our Basket API which handles different prices per store. This means that ViKING Commerce now supports retail chains with many stores that have different local prices. Individual store managers have greater flexibility and better possibilities of selling their products when the price is right.
We have been working on our UX to create a new user experience for all the emloyees using ViKING Commerce – whether they are working with the solution at the till in the store or from the head office. ViKING Commerce is now web based, responsive and easy to navigate in.
The new version is a combination of redesign and functionality and is very intuitive to use. The full version will be available next year but this version still features a redesign of the Journal Window with an improved overview of discounts.
With our discount engine you can create advanced and organized discounts. Smart discount is our new functionality where you can see the gross profit on a set of articles and give a discount on each set of articles.
Not only your employees should benefit from an improved user experience. We know how important it is that the customers get a good experience when they shop via your sales channels for them to come back. They would like to have options and solutions that work and at the same time they don’t want to wait in line. That’s why we have developed two completely new self-service solutions both increasing the number of ways your customers can buy your products but also giving them an efficient and flexible buying situation. Both can be seamlessly be integrated with other Checkout Arena solutions, like ITAB (Learn more about our collaboration with ITAB).
Mobile self-scanning is developed with focus on a user-friendly design. Customers can either use their own phone or a handheld scanner provided by the store. No matter what the customers choose they’ll not stand in a long line at the end as they scan their items along the way and pay at the exit.
The solution can be used stand-alone or integrated with other Checkout Arena solutions and contribute to for example fraud protection or scanning of a unique transaction number in setup exit gates. Read more about the product here.
As with mobile self-scanning this solution is developed with focus on user-friendly design and navigation. Part of your customers most likely know your products and don't need help and guidance when they stop by to buy their favorites. They just want to buy the items and move on quickly. Instead of lining up in the queue by the traditional checkout, you can offer them the possibility of self service by the self-checkout units designed exactly for that purpose.
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Director, Sales & Marketing
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