Omnichannel

Solutions

52RETAIL

The perfect omnichannel experience

Today, customers can interact with stores across different channels - in physical stores, webshops, apps, catalogs, or social media. With a presence on different channels, it is possible to improve the customer experience, as well as reach a broader range of potential customers. That is why many retailers, for example, have not only a checkout solution but also a webshop.

To create the perfect customer experience, your sales channels must work together. Your customers must be offered an authentic omnichannel experience, where they are presented to the same prices, discounts and inventory, no matter which channel they shop on. 

Over the years, we have provided customers with omnichannel solutions that have enabled them to connect all their channels.

A 52OMNICHANNEL experience

How can our solution help you create the perfect customer experience?

One business logic

You get an authentic omnichannel solution, where all your channels are integrated and use 100 percent the same logic, so your customers get the same experience, inventory, price and discounts whether they shop via your webshop, app or physical store.

REAL TIME INTEGRATION BETWEEN CHANNELS

Prices, discounts, and promotions take effect simultaneously on all your channels, e.g., your webshop, app, and physical store, without complicating the underlying processes - on the contrary.

INTEGRATED CUSTOMER EXPERIENCES - OFFLINE AND ONLINE

Our omnichannel solution makes it easier for your customers to shop with you in many ways. For example, they get the opportunity to shop online and return in your nearest physical store, instead of sending returns by mail.
The right price at the right time to the right person.
Always

Prices, discounts & Campaigns

Our omnichannel solution connects all your sales channels and display the same prices, discounts and campaigns across all your channels at the same time. Using one business logic you can manage your data from one touch point assure that you have the same prices, discounts and campaigns across all your sales channels, both on your website and on your shelf markers.
More loyal customers.
Less hassel

Loyalty

Using one business logic we can offer loyalty programs based on customer behavior gathered from our central engine. A great benefit from using one business logic is the possibility of giving your customers personalized offers, making them feel special.
Centralized overview of your business.
No surprises

Retail operations & logistics

With one business logic you can get a complete overlook of your business and manage your data from one touch point. Keeping your master data gathered on one central database you can manage all your data and give your customers the products they came for and making it easier for your employees to use our Click & Collect function. This function allows your customers to order products from home and pick it up in the store. It integrates with your shelf markers, so your employees can gather the ordered products faster and without trouble.
Extraordinary customer experiences.
In no time

Giftcards & Vouchers

Our solution can also manage gift cards and vouchers that connected to all your sales channels. Vouchers distributed from your webshop can be used in your physical store and vice versa. This gives you a connected business and simplifies the buying process for your customers
Multiple sales channels. One business logic

Connected Retail

Connected retail gives you the opportunity to always offer your customers personalized prices, discounts and offers, based on their buying habits. With our solution you can access all your data from the central data model and get a complete overview of the buying habits of your customers. An easier buying process that will allow your customers to buy on web and return in store.

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